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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1 2 3  Previous   Next
iPhone X unable to add custom entries with version 4.0.4
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DVD Profiler Desktop and Mobile RegistrantHoward
Registered: March 18, 2007
Germany Posts: 7
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Same Problem With iPhone 11! Can Not add entries because battery status is Located where the „add“ Button is.
Please fix it soon. 
 Last edited: by Howard
DVD Profiler Unlimited RegistrantTille
Swedish blu-ray collector
Registered: August 25, 2013
Sweden Posts: 8
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I have the same problem on iPhone 11.. I have posted a separate ticket on the site, see if that helps...
JVC X-35, KingPin TabTension 114", Sony STRD-1040, Oppo 103 BD, Infinity speakers...
DVD Profiler Unlimited RegistrantLowpro
Registered: March 14, 2007
Reputation: Great Rating
United States Posts: 295
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I use DVD Profiler for iOS to view my collection only.  Any changes to my database I implement from DVD Profiler for PC, then performing a sync from DVD Profiler for iOS over my local network.  The one exception to this would be with respects to "Watched" status.  I do mark profiles as "Watched" from DVD Profiler for iOS in addition to updating my "Watched" tags, then syncing those changes over to DVD Profiler for PC.  Again though, aside from that all changes to my database are done from DVD Profiler for PC.  End result, doesn't matter what iOS version I happen to be running.  As long as said iOS version provides for browsing my collection properly within DVD Profiler for iOS I'm good.  I also benefit from the fact that my database is housed locally and backed up locally.  If the Invelos online database is ever taken offline I won't be impacted aside from the fact I'll have to create profiles from scratch going forward.  The same won't be true for those only using DVD Profiler for iOS.  Something to think about.
My DVD/Blu-ray Collection
 Last edited: by Lowpro
DVD Profiler Unlimited RegistrantRMC
Registered: August 22, 2017
United Kingdom Posts: 62
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Except that the database is stored locally on your device; at least it is on my iPad.
DVD Profiler Unlimited Registrantthelostdragon
Don't think... feeeeel!!
Registered: May 15, 2007
Posts: 28
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Same problem here on iPhone 11 Pro Max. Cannot add a custom entry, because the 'DONE'-button is behind the battery status.
DVD Profiler Unlimited RegistrantRMC
Registered: August 22, 2017
United Kingdom Posts: 62
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Not on the iPad it isn't.
DVD Profiler Unlimited RegistrantToddLivingston
Registered: January 7, 2015
Posts: 1
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I guess it's time to find a new app, though I am not looking forward to re-entering everything.,
Kinder
Registered: January 17, 2021
Posts: 1
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Same with me: I can not add custom entries,Because the Done Button is behind the battery status bar (and cancel is behind the time...). Just spent 3 hours and $3 just to find this bug which clearly many others have encountered. Disappointed that developers have not fixed it!  I WILL be unfavorably reviewing your app.
DeFly
Registered: March 26, 2021
Posts: 1
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I have the same issue on my iPhone 11. DVD Profiler 4.0.4

I tried entering the custom entry with UPC. On the next screen, the „Done“ button is behind the battery status. So I killed the app. I tried a second time, and it says the UPC is already in use - at the same theme, the movie isn’t in my database.
So I try adding without the UPC - but without being able to tap the “Done” button, I can’t add it to the library.

Is this app still being updated? In the App Store there was no action by the developer since 2018.

Why can someone, who bought the app on the App Store not open a regular ticket to contact the developer as a user with a key for the desktop version?

A side note: years back I buy an appl to catalogue my movies. The developer informs they discontinue the product. I move to another app. I enter every movie again, and a year later, the product is discontinued. I buy DVD profiler, believing they are successful and won’t discontinue... now I see they aren’t active on the App Store ever since 2018. Now I am really frustrated. Maybe I should round up my IT friends to start our own app...
Thierrt2101
Registered: August 18, 2019
Posts: 1
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Same problem with iPhone 12 on 4.0.4 version

3 years and no more debug ???
DVD Profiler Unlimited RegistrantRMC
Registered: August 22, 2017
United Kingdom Posts: 62
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It's a problem.  I have something like 100 UK discs (DVD and BD) that are not in the database and because I use an iPad have no way of submitting them to include.  Many are DVDs which largely get ignored alas.  I find that UK users tend to be more motivated by the latest tech, ignoring DVDs and 3D BDs in favour of UHD BD.  I think every one of those gets inputted ahead of time but the UK is way behind Germany and the USA in getting upcoming discs added ahead of release.
DVD Profiler Unlimited Registranthalljj63
Registered: July 17, 2017
Posts: 2
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I have the issue with my iphone and not being able to add custom entries because the Done button is behind the status bar and the cancel button is behind the time.  I did not see if there was a solution rolled out yet.  I discovered recently out of frustration that if you tap on the Done button repeatedly that eventually it will work.  Sometimes it works after tapping for about 10 seconds and other times as much as 30 seconds but eventually I am able to add the custom entry.  I quickly looked to see if this has been mentioned previously but did not see anything posted.  I hope this proves useful for folks.
DVD Profiler Unlimited Registrantwhotony
Registered: March 19, 2007
Posts: 43
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I doubt any if these issues will get resolved Envelos has apparently abandoned this program and app.
DVD Profiler Unlimited RegistrantRMC
Registered: August 22, 2017
United Kingdom Posts: 62
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Does that mean no more discs will be added etc?
DVD Profiler Unlimited RegistrantStar ContributorGSyren
Profiling since 2001
Registered: March 14, 2007
Reputation: Highest Rating
Sweden Posts: 4,508
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Quoting RMC:
Quote:
Does that mean no more discs will be added etc?

Nothing has changed. The web site is up (obviously) and contributions are being accepted.
My freeware tools for DVD Profiler users.
Gunnar
DVD Profiler Unlimited RegistrantRMC
Registered: August 22, 2017
United Kingdom Posts: 62
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How can I submit new entries when I only have an iPad with the iOS version?  I don't have the PC or desktop version and have about 120 discs that need adding to the database.
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