Any word on progress with the info I sent you?  I understand your busy and not trying to be a pain, just wondering.

Thanks.

Checking my email, did you send me the template? All I can find is your first email. I had asked you to send me the template you are having problems with. My first test will be to see if I can print it.

It would also help to know if you print any of the samples supplied with the plugin?

I will check the disc for what version came with the label printer.  Would you send me your template that is working?

Thanks.

Leo

edit:  I just install version 5.0 and tried to resave the file and it still gives me an error.  I hope this was not a waste of money.  I bought the printer just for use with your plugin.  I need to make labels.  I have recently moved all my moves to whte envelopes with no covers or cases and plan on using this plugin to create label.

I created three different text objects with the field names I wanted and still no luck.  I have tried your template and still no luck.

I'm still thinking about ideas on this. Maybe if you could give me more details on exactly when the error occurs, I can look at my code to try and surmise what could be the problem - or maybe even put in some kind of error trap to print out more info.

I'll go back and review your email - you might have already done this - but the more detail the better.

I'm not sure I remember your answer to my question about the SDK and my instructions in the first post.

"(2) You must have the bPAC Client software installed. This can be downloaded from the Brother web site."

I know you looked at the SDK, but you have to actually install either it, or the Client portion.

Just wondering if you did that.

Quoting leo1963:

Quote:
Installed the bPAC client and reinstalled the plugin and recreated the label.  Still got the same error.

Sorry about that. Actually I did not expect that you would re-install the plugin. I'm suspecting that the plugin is overwriting the SDK dlls. If you look in the \plugins\PTouchlabel, please temporarily delete the following:

Interop.bpac.dll
Interop.BrssCom.dll

These might be preventing the versions you installed from the SDK from being used.

Quoting leo1963:

Quote:

Will try tonight when I get home from work.  Thanks again for all your time.

No problem. My pleasure.

Quoting leo1963:

Quote:
I moved the two dll's from the directory and installed the full SDK, 64 bit.  Tried and got error about the dll's missing.  Copied them back to the directory inside DVD Profiler and still got the same error when trying to run the plugin.

Sorry to keep you going in circles. But the issue is likely a mismatch between what the SDK needs and the dlls in the plugin package. I keep trying to get you to have the correct dlls. So please, stop using the ones I shipped. It doesn't surprise me that you got the same error after copying them back in. You should find the ones the SDK installed, and use those. If that doesn't solve the problem, I am at a loss at the moment.