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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2 3  Previous   Next
lost profiler
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DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,745
Posted:
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Right-click on the icon beside the windows clock that either shows "ZA" or a red and green traffic bar and open the main program.

There you can switch to "program control". Look for an entry that says either "DVD Profiler" or "dvdpro.exe". Remove it from the list.

Then try to refresh the list and when ZoneAlarm pops up, say "allow this program access to the internet".
Karsten
DVD Collectors Online

DVD Profiler Unlimited Registrantarfa
Registered: July 14, 2007
Posts: 43
Posted:
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Quoting DJ Doena:
Quote:
Right-click on the icon beside the windows clock that either shows "ZA" or a red and green traffic bar and open the main program.

There you can switch to "program control". Look for an entry that says either "DVD Profiler" or "dvdpro.exe". Remove it from the list.

Then try to refresh the list and when ZoneAlarm pops up, say "allow this program access to the internet".

access allowed
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,745
Posted:
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*clueless*
Karsten
DVD Collectors Online

DVD Profiler Unlimited Registrantarfa
Registered: July 14, 2007
Posts: 43
Posted:
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Quoting DJ Doena:
Quote:
*clueless*

do you think it would be better for me to get rid of my list altogether and reenter them all again? I have time as I am retired
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,745
Posted:
PM this userEmail this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
Quoting arfa:
Quote:
Quoting DJ Doena:
Quote:
*clueless*

do you think it would be better for me to get rid of my list altogether and reenter them all again? I have time as I am retired

You could de-install the program, then (if it still exists), remove the folder "DVD Profiler" in your "My Files" folder.

Then you install the program again and try to add a movie - any movie. It should try to download the initial list (about 14 megabytes).

I don't think it has anything to do with your online list.

BTW: I hope you have enough free space on your hard drive?
Karsten
DVD Collectors Online

 Last edited: by DJ Doena
DVD Profiler Unlimited Registrantarfa
Registered: July 14, 2007
Posts: 43
Posted:
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Quoting DJ Doena:
Quote:
Quoting arfa:
Quote:
Quoting DJ Doena:
Quote:
*clueless*

do you think it would be better for me to get rid of my list altogether and reenter them all again? I have time as I am retired

You could de-install the program, then (if it still exists), remove the folder "DVD Profiler" in your "My Files" folder.

Then you install the program again and try to add a movie - any movie. It should try to download the initial list (about 14 megabytes).
I will leave this lot as it is. I have a friend who works in a computer shop wed to sat so will take my pc up to let him have a look at and see what he comes up with. Thank you for all your help
I don't think it has anything to do with your online list.

BTW: I hope you have enough free space on your hard drive?
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
Reputation: High Rating
United Kingdom Posts: 5,459
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Quoting arfa:
Quote:
I will leave this lot as it is. I have a friend who works in a computer shop wed to sat so will take my pc up to let him have a look at and see what he comes up with. Thank you for all your help

I hope your friend can sort you out - let us know how it goes!
DVD Profiler Unlimited Registrantarfa
Registered: July 14, 2007
Posts: 43
Posted:
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Quoting northbloke:
Quote:
Quoting arfa:
Quote:
I will leave this lot as it is. I have a friend who works in a computer shop wed to sat so will take my pc up to let him have a look at and see what he comes up with. Thank you for all your help

I hope your friend can sort you out - let us know how it goes!

have uninstalled the program and am about to try and reinstall
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2 3  Previous   Next