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Quoting widescreenforever:
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The apostrophe on my keypad , but even ignoring the apostrophe and only using burbs won’t find it either.
My windows 10 finds it no issue.
What is the UPC/EAN and how are you searching (title field of the general filter or the add to dvd collection search)? If the former, check your settings for that field to make sure the search is set to "contains". | Posted: Topic Replies: 5, Topic Views: 214 |
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Quoting ollie501:
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Quoting greyghost:
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Hold the Ctrl key and select Refresh Online Profile List... under the Online... tab.
This just downloads the complete online profile list, you still need to Refresh Updated Profiles as usual.
Does this fix it permanently or does it need to be done every time the list needs refreshing? TIA!
Done everytime. This doesn't fix the missing incremental files from the server side. | Posted: Topic Replies: 15, Topic Views: 1419 |
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Quoting Rander:
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Quoting FireWalkerNL:
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OK, I'll wait until it's approved 
Anyone have ane experience how long that takes these days? I submitted a new release on the 1st of May, and it's still pending..?
There's no real timeline as new profiles have taken anywhere from days to many weeks... sometimes even longer. | Posted: Topic Replies: 10, Topic Views: 319 |
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Quoting LEEHSKINNER:
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Invelos needs to update the program as even the Database Repair Utility does not fix this. Maybe just updating the repair utility would help. If they have already done that, how do I download a newer Repair Utility? Do the developers even see this thread?
I don't think that would help as it's likely that the incremental update file isn't being generated on the server side. | Posted: Topic Replies: 29, Topic Views: 2449 |
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| . | Posted: Topic Replies: 10, Topic Views: 319 |
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| Likely because a new, initial contribution for 8713423556994, with Netherlands locality, was submitted on 4 May 2024 by Peter1062 and is still pending approval. | Posted: Topic Replies: 10, Topic Views: 319 |
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Quoting FireWalkerNL:
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By title, when I try to search, I cannot find the film. not even with ean code. I have now made a contribution and I get that error message.
That's typical for the initial contribution for a new profile. Which title or EAN is it? | Posted: Topic Replies: 10, Topic Views: 319 |
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| Someone else already submitted the new (initial) profile. Once approved the profile will be available for updates. | Posted: Topic Replies: 10, Topic Views: 319 |
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| . | Posted: Topic Replies: 51, Topic Views: 4364 |
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Quoting GSyren:
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Well, someone logs in using Ken's account, but is it actually Ken? 
Is it actually Ken's movie collection.  | Posted: Topic Replies: 51, Topic Views: 4364 |
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| Ken still visits the forums whether he responds or not and Gerri stopped visiting the forums in 2021. It's clear something changed, but we don't know what. He did replace the server recently so it's clear he doesn't want to kill the software just yet. Would it be nice to have more interaction, response, and updates... sure, but unless he's willing to share any info we may never know his plans. | Posted: Topic Replies: 51, Topic Views: 4364 |
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Quoting jurgen42u:
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How about the other issues still occuring with the online database (e.g. broken profile link, broken image symbols) because of the last update? Still not solved...
Which profile links are broken?
I've noticed some profiles don't load in the Online Collection viewer. Not sure why some do, but other don't. | Posted: Topic Replies: 7, Topic Views: 1237 |
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| Is that still the case with the incremental update because it seems to be working fine for me? | Posted: Topic Replies: 7, Topic Views: 1237 |
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I really depends on what is on the wrap/slip cover and that can vary sometimes from release to release. Sometimes in the credit block on the back cover they'll state a release was distributed (and/or marketed) by such and such company. In this case you'd use what is listed as is in the credit block. Other times there is no such mention.
I took a quick look at a few of my titles for the Paramount Presents line and on those copies there is no mention in the credit block. The only thing I see is the Paramount Pictures logo on the back cover and no logo of Paramount Pictures Home Entertainment or Paramount. Though there is a paragraph write up on the back that mentions "Paramount Pitures Home Entertainment is proud to spotlight..." so in that case I'd lean toward that. | Posted: Topic Replies: 5, Topic Views: 962 |
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Quoting huskersports:
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So, is the Online Database coming back, or......?
It's back, you can submit contributions, and contributions prior to the crash are now being approved. | Posted: Topic Replies: 9, Topic Views: 1959 |
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Quoting GSyren:
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The fact that it takes so long to fix it makes me think that Ken is not involved.
I don't believe that to be the case. | Posted: Topic Replies: 9, Topic Views: 1959 |
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Quoting Ranavalone:
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For me it appears like DVD Profiler can't download the profile list when attempting to add new profiles, but it turns out that this is not the case.
First time starting to add new profiles on a particular day, I can see the status message "Connecting to Invelos Software" with the Cancel button.
Underneath it there's a partially obscured small error message dialog box with message "Unexpected end of file".
However, I can drag the small "Unexpected end of file" dialog box to be completely visible and if I just click Ok in that dialog box, I can start entering new profiles and the details for those profiles that are already in the central DB get pulled to my local without problems.
In summary, I can add new profiles in to my local DB without problems; there's just seems to be a superfluous "end of file" error message. At least I haven't come across any issues so far.
It seems there's an online issue with the data for the OnlineProfile.dod file. If you remove, or rename, this file it should get recreated based on the data downloaded, but currently it will not. Therefore, if you don't have this file locally, you can't add new profiles. | Posted: Topic Replies: 7, Topic Views: 1621 |
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Copy the OnlineList.dod file from your old laptop to your new laptop. The file location should be:
[drive]:\Users\[user account]\AppData\Local\DVD Profiler | Posted: Topic Replies: 10, Topic Views: 2573 |
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| Invelos just replaced their server so there are still some side effects. The is an end of file error message window that pops up behind another popup. If you drag that window out from under the other popup you can select OK and then it will proceed and allow you to added or contribute new profiles. | Posted: Topic Replies: 10, Topic Views: 2573 |
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Quoting Sidrat:
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When I try to refresh profiler I get a Unexpected End of File message. I'll wait a few more days and hope it fixes' itself.
As did I, but click OK and it will download and upload just fine. | Posted: Topic Replies: 7, Topic Views: 1484 |
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| Certain features are currently offline due to a server move. | Posted: Topic Replies: 25, Topic Views: 5251 |
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| ^ That may not be applicable anymore as it doesn't show up as an option in my copy of Win11. | Posted: Topic Replies: 19, Topic Views: 20448 |
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Quoting Danae Cassandra:
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Since Ken will never be available to modify the rules again, we have to operate on what makes the most logical sense.
Why would he never be able to modify the rules again? Not saying that he would, but why can't he? | Posted: Topic Replies: 17, Topic Views: 3076 |
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| Agree with Danae Cassandra on this. Don't read to much into it, GSyren. | Posted: Topic Replies: 17, Topic Views: 3076 |
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| What's the UPC number? | Posted: Topic Replies: 3, Topic Views: 1070 |