Welcome to the Invelos forums. Please read the forum rules before posting.

Read access to our public forums is open to everyone. To post messages, a free registration is required.

If you have an Invelos account, sign in to post.

    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
New error message - need help!
Author Message
DVD Profiler Unlimited RegistrantPsych1
Registered: June 2, 2007
Posts: 5
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
When I open Profiler I get the error message -

[Access violation at address 006DAD64 in module 'dvdpro.exe' Read of address 0000022C]

When I close it another one pops up - I think it pops up as many times as I have films.  I am using the latest beta version but I had the same problem on the earlier version.

Any ideas?
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,745
Posted:
PM this userEmail this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
Please report this in the Beta Test Forums.
Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Insufficient data.
Additional information needed:
Which OS and which version?
How did you import your 3.1 data into ver. 3.5?
Did you already try a database repair via Windows "Start -> Programs -> DVD Profiler -> Database Repair Utility"?

For case of emergency: do you have a recent backup (not older than 2 weeks)?
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Desktop and Mobile Registrantkdh1949
Have Gun Will Travel
Registered: March 13, 2007
Reputation: High Rating
United States Posts: 2,394
Posted:
PM this userEmail this userView this user's DVD collectionDirect link to this postReply with quote
Quoting DJ Doena:
Quote:
Please report this in the Beta Test Forums.

How do you know it's a problem related to the Beta release?
Another Ken (not Ken Cole)
Badges? We ain't got no badges. We don't need no badges. I don't have to show you any stinking badges.
DVD Profiler user since June 15, 2001
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,745
Posted:
PM this userEmail this userVisit this user's homepageView this user's DVD collectionDirect link to this postReply with quote
Quoting kdh1949:
Quote:
Quoting DJ Doena:
Quote:
Please report this in the Beta Test Forums.

How do you know it's a problem related to the Beta release?

Quoting Psych1:
Quote:
I am using the latest beta version

At least it's still there.
Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantPsych1
Registered: June 2, 2007
Posts: 5
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting goblinsdoitall:
Quote:
Insufficient data.
Additional information needed:
Which OS and which version?
How did you import your 3.1 data into ver. 3.5?
Did you already try a database repair via Windows "Start -> Programs -> DVD Profiler -> Database Repair Utility"?

For case of emergency: do you have a recent backup (not older than 2 weeks)?


I'm using Vista-Home Ed. with all the updates
When I updated Profiler all the data was picked up - I don't know how but it's all there
Yes, I tried the repair - same, same
I have a new data backup - thankfully!
DVD Profiler Desktop and Mobile Registrantkahless
TaH pagh taHbe'!
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 17,804
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
I suppose it could be an incompatibility to the current layout. (Maybe, because I had similar problems on a XP machine!) 

Are you able to change your layout to default? If not, do a complete uninstall of the profiler and reinstall again. Attention: You might have to re-enter your registration info!

In general the current beta should work on Vista. I'm running Vista Home Premium 32 Bit. No problems here!

HTH!
Thorsten
 Last edited: by kahless
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Quoting kahless:
Quote:
I suppose it could be an incompatibility to the current layout. (Maybe, because I had similar problems on a XP machine!) 

Either this or probably a conversion problem of the database.

Please try the following:
- Check if DVDProfiler has writing access to it's default directories by creating a new database.
- Change the layout back to a standard layout via menu "View -> Load Layout ..." if this doesn't help
- Download the latest beta (1239)
- Do a complete uninstall before installing the latest version
- Reenter the registration key
- Import the backup data
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Desktop and Mobile Registrantkdh1949
Have Gun Will Travel
Registered: March 13, 2007
Reputation: High Rating
United States Posts: 2,394
Posted:
PM this userEmail this userView this user's DVD collectionDirect link to this postReply with quote
Quoting DJ Doena:
Quote:
Quoting kdh1949:
Quote:
Quoting DJ Doena:
Quote:
Please report this in the Beta Test Forums.

How do you know it's a problem related to the Beta release?

Quoting Psych1:
Quote:
I am using the latest beta version

At least it's still there.

Quoting Psych1 [also from OP]:
Quote:
but I had the same problem on the earlier version.

I wasn't sure if he meant an earlier Beta version or the 3.1 version.

And isn't the latest version called a "Release Candidate?"
Another Ken (not Ken Cole)
Badges? We ain't got no badges. We don't need no badges. I don't have to show you any stinking badges.
DVD Profiler user since June 15, 2001
 Last edited: by kdh1949
DVD Profiler Unlimited RegistrantPsych1
Registered: June 2, 2007
Posts: 5
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Thank you all for you help with this.

I completely uninstalled the program and all components and reinstalled the latest version and everything seems to be working now
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
PM this userView this user's DVD collectionDirect link to this postReply with quote
Good to hear that.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next