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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Profile Shows As Both Parent And Child
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DVD Profiler Unlimited RegistrantHankTheTurtle
Registered: December 25, 2008
Posts: 13
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I've been trying to update all my box sets to have child profiles, and when I downloaded the available child profiles for Lois & Clark: The New Adventures of Superman: The Complete Second Season I noticed it was missing disc four. Then I tried finding the disc four profile separately bey searching by name, and it said I already owned it. When I deleted all the child profiles and searched again, it still said I had disc four. It seems like the the parent profile is also being recognized as the disc four profile. Is there a way I can fix that locally, or is it some sort of program glitch?
DVD Profiler Unlimited RegistrantStar ContributorWinston Smith
Don't be discommodious
Registered: March 13, 2007
United States Posts: 21,610
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Hank:

If you are wanting to use the Child profiles then delete the Disc data from the parent's Disc Section, not the Boxset. That is where it is reading your data from.

Skip
ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here

Billy Video
DVD Profiler Unlimited RegistrantHankTheTurtle
Registered: December 25, 2008
Posts: 13
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Quoting skipnet50:
Quote:
Hank:

If you are wanting to use the Child profiles then delete the Disc data from the parent's Disc Section, not the Boxset. That is where it is reading your data from.

Skip


I'll try that, but all the other child profiles are showing fine, and the disc data is still there.
DVD Profiler Unlimited RegistrantHankTheTurtle
Registered: December 25, 2008
Posts: 13
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Nope. Didn't work.
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,745
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Quoting HankTheTurtle:
Quote:
It seems like the the parent profile is also being recognized as the disc four profile.

"it seems" or are you sure about that? When you select the parent profile and go to "DVD -> Change UPC" does it show a real UPC or a DiscId?

Is it possible that you've already downloaded the Disc4 profile and just didn't assign it to the box? Because when I look at your online collection, I find an entry "Lois & Clark: The New Adventures of Superman: The Complete Second Season: Disc Four" with DiscId "I13B5A997BE8CAB5A".
Karsten
DVD Collectors Online

 Last edited: by DJ Doena
DVD Profiler Unlimited RegistrantHankTheTurtle
Registered: December 25, 2008
Posts: 13
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Never mind. I figured it out. Season 4 had season 2's 4th disc, and didn't have it's own.
DVD Profiler Unlimited RegistrantHankTheTurtle
Registered: December 25, 2008
Posts: 13
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Quoting DJ Doena:
Quote:
Quoting HankTheTurtle:
Quote:
It seems like the the parent profile is also being recognized as the disc four profile.

"it seems" or are you sure about that? When you select the parent profile and go to "DVD -> Change UPC" does it show a real UPC or a DiscId?

Is it possible that you've already downloaded the Disc4 profile and just didn't assign it to the box? Because when I look at your online collection, I find an entry "Lois & Clark: The New Adventures of Superman: The Complete Second Season: Disc Four" with DiscId "I13B5A997BE8CAB5A".


Yeah, that disc was set as a child to Season 4 in the database. I thought I had checked all the other seasons for extra discs, but I guess because season 4 had six discs (disc 4 being the second season's, not the fourth)  I didn't notice it.
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