| Registered: September 14, 2008 |  Posts: 1 |
| | Posted: | | | | Hi
I found out that someone has copied my reg. info - can i change my name info or get a new key - my Online DVD-collection gets overwritten by someone else all the time.
Anette |
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| Registered: March 14, 2007 | Reputation:  |  Posts: 6,745 |
| | Posted: | | | | First of all you should change your password here. Then the other one can't see your reg info anymore nor overwrite your collection. And then you should contact Ken Cole. I am sure he finds a way to confirm that you are the owner of this account (e.g. email verification) and maybe then he can invalidate your current key and give you a new one. | | | Karsten
DVD Collectors Online
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| Registered: May 19, 2007 | Reputation:  | | Posts: 6,730 |
| | Posted: | | | | As DJ wrote: immediately change your login data (password AND username).
Make sure the problem isn't based on a local virus. Perform a complete virus scan via Boot CD of your antivirus program. If your antivirus software doesn't have a Boot-CD dismount the HDD mount it into an external HDD case and perform the scan from a trustworthy computer. | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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| Registered: March 10, 2007 |  Posts: 4,282 |
| | Posted: | | | | Create a new account and send me a PM from that account, with your original PayPal receipt number. I'll then disable the old account and upgrade the new account. | | | | Invelos Software, Inc. Representative |
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