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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
BSOD
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DVD Profiler Unlimited RegistrantStar Contributorninehours
Registered: April 3, 2007
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Am having some problems it all seemed to have started when i was doing a profile i did some scans and added them to the profile but for some reason the front scan did not show when i right clicked on the image and then clicked on edit image i got a error message "Jpeg error #69" (i think) i ran a database repair but ever since then i keep getting BSOD's,

This is the last error massage

0x0000001A (0x00041790, 0xc08020D2, 0x0000FFFF, 0x00000000)

Any thoughts
DVD Profiler Unlimited RegistrantStar Contributorninehours
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Blue screened almost immediately after posting last message, This is getting serious 
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
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Registered: May 19, 2007
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Highlight the profile in question and refresh the profile & images from Invelos via the menus.  Alternately, view the Images folder under My Documents/DVD Profiler/[database] (i think that's it) and display via thumbnails and/or sort by date.  Identify the cover with the missing thumbnail or if the thumbnail is displayed, identify by cover and delete.
 Last edited: by Dr. Killpatient
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
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Does it happen without DVDP running? Sounds like a hardware component is about to fail.
Karsten
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Computer has blue screened within minuets on the last five restarts, have removed any recently installed software and have removed all external hardware devises, so far seems to have settled down 
DVD Profiler Unlimited RegistrantStar Contributorcvermeylen
Registered: March 13, 2007
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0x0000001A is often a hardware failure like DJ Doena suggested. It might be a DIMM that is about to fail. Try to see in in your system event viewer if you have either "Correctable Memory Errors" or "Incorrectable Memory Errors".
View my collection at http://www.chriskepolis.be/home/dvd.htm

Chris
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
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You can see about viewing your system BIOS at startup and changing the POST process to slow or memory scan to slow.  This will perform a basic check of your system RAM.  Typically, pressing DEL several times before the windows startup screen will display the BIOS but it's dependent on the BIOS manufacture.  I've seen it be DEL, F2, F3, and CTRL-S.

If you have more than one DIMM chip installed on your motherboard and are comfortable digging around in the guts of your computer, try removing all but one DIMM and boot.  If you are able to boot successfully and no BSOD after 10 minutes of general use, shut down and replace the DIMM with another one and repeat.  If you get a BSOD with one, reboot and see if you get another.  Keep trying with the other DIMMs too even if you find a bad one (could be more than one).

While it's fairly infrequent, memory can go bad.  I've been building my own PC's since the early 90's and I've only had one memory chip go bad on me and that was two years ago.

As the components get smaller and smaller, imperfections in the materials utilized in the making of computer components can increase the odds of failure.
 Last edited: by Dr. Killpatient
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Computers been running for about 40mins now with no more BSOD <fingers crossed>
Doc will give that a try, Thanks
DVD Profiler Unlimited RegistrantStar Contributorninehours
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Disabled "Quick Boot" in the bios when i restarted it ran a memory scan which came up "Memory test fail" so does this mean one or more of the ram is faulty?
DVD Profiler Unlimited RegistrantStar Contributorcvermeylen
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There's a big chance you indeed have a faulty memory dimm.

You could download this  testutility, it creates a bootable cd that runs a RAM Diagnostic test
View my collection at http://www.chriskepolis.be/home/dvd.htm

Chris
 Last edited: by cvermeylen
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
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Yup, sounds like one or more memory chips are bad.  If you swap out DIMMs to test, note that the DIMM slots are labeled 0-3 or 1-4 (with a 4 slot system).  The single DIMM should be in the lowest numbered slot.

Memory is also pretty cheep for DDR2 or lower, you can pick up 2-4 GIGs of memory for a decent price.  Note that if you are not running a 64 bit processor, your system can not take advantage (or even see) more than 3 gigs of memory.
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DVD Profiler Unlimited RegistrantStar Contributorcvermeylen
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If the test is failing, its best to follow Dr. Killpatient's suggestion. Remove all DIMMS but 1. Run test, if it's ok. Replace it with the another DIMM, until you locate the failing DIMM.

That is, if you are comfortable opening your PC and remove components. For memory handling, it may be wise to use a anti-static ESD kit, if you can get your hands on one.
View my collection at http://www.chriskepolis.be/home/dvd.htm

Chris
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Shouldn't be to bad i have 4gb of Ram think it's 2x2gb dimms, but knowing my luck it'll be 4x1gb 
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
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If I'm reading that right, byte 633,257,964 is having a party and invited their neighbors.  If you have 1 GB DIMMS or higher, it's the first one.  If it's four 512 MB DIMMS, it's the 2nd one.

Note that typically systems have memory running in pairs.  You should be able to run it fine with just one chip but if it won't boot, try two chips.  Paired memory typically has the DIMM slots in different colors - paired memory are with like color slots.  If not colored, should be fine by themselves but if not, it's typically slot 0 and 2, 1 and 3.

If you don't have an anti-static wrist band, turn power off to the power supply but leave it plugged in - this will keep the case (and you if you maintain contact) grounded.  But it's best to have an anti-static wrist band.  If you want to gamble, take care not to touch any metal contacts.
 Last edited: by Dr. Killpatient
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Contacted where i got the computer from and they are sending out an engineer to change the Ram, told them if they sent it to me i would change it myself but they insisted on sending the engineer.
The last 3 computers I've owned i built myself and the computer my nephew has no now i built for him, when i get lazy and just buy one i get problems, typical 
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