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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Problem Please Help
Author Message
DVD Profiler Unlimited Registrantlittlesprout
Registered: September 29, 2008
Posts: 27
Posted:
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Hi I have had the software a while and never had this problem.I try to add new dvds into program and it goes thru all the prompts and when it gets done its not added to my collection.I tried 3-4 times and wonder how I  messed it up please some advice. thank you
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,745
Posted:
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Could you expand a bit on what exactly you are doing when adding?

And btw: You have one ugly ass avatar.
Karsten
DVD Collectors Online

DVD Profiler Unlimited Registrantlittlesprout
Registered: September 29, 2008
Posts: 27
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I am doing what I always do add dvd to collection it adds it then when I try to sync with online it poofs from both computer and online lists.
DVD Profiler Unlimited Registrantlittlesprout
Registered: September 29, 2008
Posts: 27
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press DVD
press add to collection
type in name of dvd
click on dvd that i want to add to my collection
click ok on the pop up window
click add to owned
and it adds
click dvd profiler online
click next
highlight download and press next
collection transfer screen press next
transfer complete and it poofs from collection
DVD Profiler Unlimited RegistrantStar ContributorKathy
Registered: May 29, 2007
Reputation: Highest Rating
United States Posts: 3,475
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Have you tried doing a database repair? All programs > DVD Profiler > Database Repair Utility.
DVD Profiler Unlimited Registrantlittlesprout
Registered: September 29, 2008
Posts: 27
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Just tried database repair and same thing happened
DVD Profiler Desktop and Mobile RegistrantAgrare
Registered: May 22, 2007
Reputation: High Rating
United States Posts: 1,033
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Quoting littlesprout:
Quote:
press DVD
press add to collection
type in name of dvd
click on dvd that i want to add to my collection
click ok on the pop up window
click add to owned
and it adds
click dvd profiler online
click next
highlight download and press next
collection transfer screen press next
transfer complete and it poofs from collection


the two parts I highlighted are your problem. DVD Profiler Online is your online collection listing (this)

when you upload/download this it overwrites. Since you are downloading you are taking your current online listing and overwriting your local with it. Your local contains the new dvd your online. If you are trying to update you online listing you want to choose Upload not download

-Agrare
DVD Profiler Unlimited Registrantlittlesprout
Registered: September 29, 2008
Posts: 27
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Thank you Thank you yes I feel like a putz 
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