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| Registered: March 14, 2007 |  Posts: 1,339 |
| | Posted: | | | | I have been slowing down adding discs to the collection lately as I am saving to buy a house, and I use php profiler as my main online tool... but it disturbs me that it seems my last two purchases have not shown up in my invelos online database.
I have checked my adult settings in both the online settings and local settings and see no reason these titles would not be displayed... my online invelos collection goes up to 1237 but I am up to 1239 with Natural Born Killers (bluray) and Beowulf (bluray) being my missing titles...
advice? | | | | -JoN |
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| Registered: March 14, 2007 | Reputation:  |  Posts: 6,745 |
| | Posted: | | | | Have you forgotten to upload your collection? Because it doesn't show up in your recent purchases either. | | | Karsten
DVD Collectors Online
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| Registered: March 24, 2007 | Reputation:  | | Posts: 2,044 |
| | Posted: | | | | I just checked my recent additions and they are there. So the online seems to be working for me. Rory  | | | DVD Profiler for iOS as of 3/5/2013
DVD Profiler for Android as of 5/17/2013 |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 17,334 |
| | Posted: | | | | Everything I have gotten in has showed up perfectly as well. So has the child profiles I created. So everything seems to be working fine to me. | | | | Pete |
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| Registered: March 14, 2007 | | Posts: 1,339 |
| | Posted: | | | | i have uploaded several times... any other ideas? | | | | -JoN |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 6,745 |
| | Posted: | | | | Quoting ruineddaydreams: Quote:
i have uploaded several times... any other ideas? Did you check the settings both in the program (Tools->Options->Parental Control) AND in the website? You could also try: Create a new, empty database offline and upload it, effectively deleting the online collection. Then switch back to your real one and upload it again. Maybe it helps. | | | Karsten
DVD Collectors Online
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| Registered: March 14, 2007 | | Posts: 19 |
| | Posted: | | | | Did you create any tabs? If so are all in that tab missing? If yes, I have to look it up but I had to select something to make them appear in the owned on the website. |
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| Registered: March 14, 2007 | | Posts: 1,339 |
| | Posted: | | | | All settings are correct and have been unchanged since the launch of invelos... I have not created any tabs, I use the standard issue owned/ordered/wishlist format. I created the blank database, uploaded, verified it was empty, and then re-uploaded the default collection again... still no success.
Any other ideas? | | | | -JoN |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 6,745 |
| | Posted: | | | | Erm, now that I actually checked your collection, I can see both Beowolf and NBK...
Natural Born Killers: Original Uncut Version 1239
Beowulf: Director's Cut 1238
Life 1237
Sanctuary: The Complete Second Season 1236
Sanctuary: The Complete First Season 1235
Not in the recent purchases (because of rating issues?) but in the collection list itself.
Maybe it's just a browser cache issue on your end? | | | Karsten
DVD Collectors Online
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| Registered: March 14, 2007 | | Posts: 1,339 |
| | Posted: | | | | tried clearing the cache and nothing.... cleared cache and cookies and success as far as the online collection. However the recently purchased is still not working correctly. I had submitted a support ticket to invelos last night and they came up with cache clear as well... i reply'd back to see about recent purchases. | | | | -JoN |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 6,745 |
| | Posted: | | | | It still may have something to do with ratings. I remember Ken saying something about it and I'm not sure if I've ever seen an FSK-18 or BBFC 18 purchase of mine there. Also: Could you check the purchase dates? Because I see as your recent purchases: Sanctuary: The Complete First Season Sanctuary: The Complete Second Season Deadliest Catch: Season 5 Home Improvement: The Complete Second Season Pearl Harbor  On the other hand, your latest items in the collection list are: Natural Born Killers: Original Uncut Version 1239 Beowulf: Director's Cut 1238 Life 1237 Sanctuary: The Complete Second Season 1236 Sanctuary: The Complete First Season 1235 Ghost Town 1234 My Name is Earl: Season Four 1233 Robin Hood: Men In Tights 1232 Pearl Harbor 1231 The Recruit 1230 Deadliest Catch: Season 5 1229 Home Improvement: The Complete Second Season 1228  | | | Karsten
DVD Collectors Online
| | | | Last edited: by DJ Doena |
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| Registered: May 9, 2007 |  Posts: 1,536 |
| | Posted: | | | | You realize that recent purchases only show up when they are in Ordered or Owned, but not if they are in a user-defined category? Not even if the "Include contents in owned collection" checkbox is ticked.
edit: I just note that you didn't define any categories. In that case I can only think of two possibilites: purchase date (especially if the list of recent purchases is long) and rating. | | | | Hans | | | | Last edited: by Staid S Barr |
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| Registered: March 14, 2007 | | Posts: 1,339 |
| | Posted: | | | | Ok... so we have some answers here...
First... there was a bad purchase date for beowulf which I would not have caught without the help of Karsten, so thank you for that... however that was not the problem with the recently purchased.
My Invelos support ticket indicates that those titles will not show in the recently purchased due to rating... Invelos described these as NC-17... however they are listed as unrated... however I'll assume that for public profile consumption invelos may group unrated, nc-17, and adult/xxx together.
The original problem was already diagnosed as the need to clear cache / cookies.
Thanks to all for the prompt help! Green all around! | | | | -JoN |
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