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    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next
Synch to PC stops
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DVD Profiler Unlimited Registrantgvallen
Registered: July 26, 2011
Posts: 2
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Hi,
I've just used the ios software to catalog 1027 dvds.  I then tried to synch it to the (free) PC software.  It seems to be working OK and then the ipad program disappears.  It gets to about 500 dvds.  I've tried it a few times and it is a slightly different number each time.  Any ideas?  After spending a LOOOONG time cataloging I really want a PC backup!

Thanks
Glenn
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
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Do you get an error message ?
And what do you mean by "the program disappears" ? Does it crash ?

Maybe the steps I posted here will help with your problem.

Also check out Taro's guide to Network/Router problems. Most likely that won't be an issue in your case, but it can't hurt to check for differences to your approach.
DVD Profiler Unlimited Registrantgvallen
Registered: July 26, 2011
Posts: 2
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Removed the images and it worked!  Thanks for your help.
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
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Okay, now update the profiles on your PC which should result in downloading the images again. Just to be sure also run a database repair on the PC version. Then enable the image sync on your iPad again and you should be able to sync normally.
carloslomelinb
Registered: August 5, 2011
Posts: 4
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Hello,

I have a similar problem, I am trying to synch from PC to iPhone, and the app in my iPhone crashes everytime with out letting me finish the synchronization.

Any help?
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
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I assume you already tried everything I linked to in my post above.

When exactly during the sync process does your app crash ?

Edit: Did you run a database repair on the PC version ?
 Last edited: by SilentBob1138
carloslomelinb
Registered: August 5, 2011
Posts: 4
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I will run a database repair on the PC version. The app in the iphone crashes always when it starts copying profiles.
DVD Profiler Unlimited RegistrantSilentBob1138
Registered: September 26, 2007
Germany Posts: 488
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Did the database repair solve your problem ? If the crash occurs during the copying of profiles, it certainly sounds as if a corrupted profile is causing the problem.
carloslomelinb
Registered: August 5, 2011
Posts: 4
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Hello, I ran database repair several times now and I still have the same problem. The crash is still happening when during the sync when it starts copying profiles. Please advice!
carloslomelinb
Registered: August 5, 2011
Posts: 4
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Hello, I opened the software in my PC to random pick a movie to watch this past weekend, a window poped and asked me to update my collection. I did it and it took a little while. After finished I tried again to sync my iphone and it finally worked! I am very happy now, great app!!
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,917
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jawalde
Registered: October 30, 2011
Posts: 1
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my Ipad does the same, shuts down the dvdprofiler every time I try to sync.
first time it worked ok until I had transfered about 170 of 260 titles, but then it shuts down
then this happens every time, I have updated both the pad and pc`s database and have also repaired the database on the pc with the utility.
restarted them bot about 20 times.
but still just keeps shutting down, very unstable software if you ask me....
DVD Profiler Unlimited RegistrantFaceless1984
Registered: October 9, 2011
Posts: 1
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<-----from Germany, i got the exact same problem: First time my Ipad started the sync, copied about 280 dvd's from my collection (420) to the pc, then the app crashed. When i updated my profile on my pc, it found the 280 new dvd's, but the rest is missing.
now the app crashes immediately when i try to sync....no sync possible, i tried everything. got the ipad 2 with ios5 of course.

pls HELP, too much money for not working...
    Invelos Forums->DVD Profiler iOS: iOS Technical Support Page: 1  Previous   Next