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Problem with PTouchLabel plugin 2.0 - no print - no out...
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DVD Profiler Unlimited RegistrantSthack
Registered: February 24, 2013
Posts: 17
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Hallo,

the DVD profiler runs on my Win 8 64bit system. for the PTouch print i had download the "actual" plugin 2.0 from the website from Jim Richards (Mediadogg). I use a german version or translation.

I use the PTouch Editor 4.3 and 5.0. For this plugin i have install the SDK Client software from brother too.

I have create a label like the instruction from mediadoggs instruction-page. Now in my folder i have one label with only one textfield mit the label named "!Title" for testing.

Every time when i start a print with the PTouch-button i get following message after i select the label 

--------------------------------------------------------------------------------------------------------------
Fehler
PTouchLabel (c) 2007,2011
Der Typeninitialisierer für "PTouchLabel.PTouch" hat eine Ausnahme verursacht.
--------------------------------------------------------------------------------------------------------------

I think the plugin doesn't run with Windows 8? How can i run the plugin i compatibily-mode??

Someone the same problem?

Thanks a lot for an answer
Stefan
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,460
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I have not tested the plugin on Windows 8. Make sure you have the print driver installed, and verify that you can print directly from the Brother Label Editor to the PTouch printer. Once that works, try the plugin and report results. Thanks.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantSthack
Registered: February 24, 2013
Posts: 17
Posted:
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I have tested now the printer. i can directly print to the P-touch QL-500. The label was correctly printed.The error-message allways be the same.

of german:
--------------------------------------------------------------------------------------------------------------
Fehler
PTouchLabel (c) 2007,2011
Der Typeninitialisierer für "PTouchLabel.PTouch" hat eine Ausnahme verursacht.
--------------------------------------------------------------------------------------------------------------
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,460
Posted:
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Interesting, I also got the same message before I installed the client SDK. Then I ran the plugin, but it didn't show the label. Then I installed the print driver and the label displayed properly in the plugin, and sent documents to the printer. They got stuck in the spooler, so I stopped there - I have network issue, but the plugin seemed to have worked.

Make sure to restart DVDP after you install new printer software, so that it picks up the dlls properly,
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,460
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Oh, and one more thing. Plugins only work if your collection is less than 50 DVDs unless you are using a registered version of DVDP.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantSthack
Registered: February 24, 2013
Posts: 17
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At this time i am testing the DVD Profiler. I have select only 14 DVD. not more.

it is possible that the PTouch-plugin only work with registered versions?
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,460
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Quoting Sthack:
Quote:
At this time i am testing the DVD Profiler. I have select only 14 DVD. not more.

it is possible that the PTouch-plugin only work with registered versions?

I am not aware of anything like that - at least not intentionally. Oh wait, you said "select". Does that mean you have more in the database? Only 50 or less can be in the database, regardless of how many selected for printing. Apologies if I misunderstand your meaning.

But as I said, I have not totally tested and certified that plugin for Windows 8. I was waiting for somebody to request - now you have. But I have limited time. I hope you can be patient, and I will do more some testing as I have time.

What I did today, was to install the plugin on my laptop, which has Windows 8, then I downloaded the client SDK from the Brother website, and also the latest Windows 8 driver from the same web site. And the plugin seemed to work for me at that time, but my testing was very limited.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantSthack
Registered: February 24, 2013
Posts: 17
Posted:
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i don't understand this. The error-message was displayed after i select the label. May be...

how work the plugin when i edit a wrong syntax in the textfile?

under the Labeler i create a new label. i put a textfiled on it an renamed the Objectname under "advanced" to !Media

for the test i have use only one textfield.. but i doesn't run It is the wrong way to create a label? That's what i thing i have read correct from your page.
DVD Profiler Unlimited RegistrantSthack
Registered: February 24, 2013
Posts: 17
Posted:
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sorry for late posting

I only have 14 DVD in the Database
DVD Profiler Unlimited RegistrantSthack
Registered: February 24, 2013
Posts: 17
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... and i want only print one label
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,460
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It has been a long time, so my memory is weak on this. The variables that you set up must correspond exactly to the ones I specify in the document. These variables correspond to DVD Profiler fields in the database. If you make your own variables, there is no way for my plugin to know about them.

Edit - oh yes, now I see that !Media is one of them! 
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantSthack
Registered: February 24, 2013
Posts: 17
Posted:
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.... shiitake mushroom it also doesn't run with the registered version. i have buy and register ist...

ok. next time i had buy this prog anyway.  but this option was not the problem...
DVD Profiler Unlimited RegistrantSthack
Registered: February 24, 2013
Posts: 17
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I would have a request. Could you send me please a label what corresponds and runs to your plugin.

Maybe I am just only too stupidly for make a correct label.

is is here in the forum possible to upload some files?
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,460
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No problem. We will get it sorted. By the way, the users Rander, nicovoet, ROBAGD and a couple others are the major experts on this. I made the plugin with their help and advice. You can go to the plugins forum, PTouch thread, and take advantage of much advice there. Meanwhile, now you can PM me with your email to send a sample label.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantSthack
Registered: February 24, 2013
Posts: 17
Posted:
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Thank you for sending the label. But... the same message

The error will be find on a other place....

It is possible to transfer this thread to the other forum?
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