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Android Samsung Galaxy S2 - App has stopped working error when attempting to update online
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Stenhouse
Registered: January 7, 2014
Posts: 2
Posted:
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Hi

I purchased DVD Profiler from Google Play yesterday, created a free account and set the app to use a database stored on invelos website. The initial sign-in encountered no errors.

When I attempt to update the database though, the app constantly crashes with the error 'Unfortunately, DVD Profile ha stopped'.

From the crash log:
Package Version is 1.0.1 (Package Version 29) and the Reported type is 'Crash'.
The Exception class name is 'java.lang.NullPointerException'.
The Source class is 'com.inverlos.dvdprofiler.Interface.Connection.FragmentDPOUpdate'.
Source Method is 'a'.
Line Number is '-1'.

The top of the stack trace states:
'java.lang.RuntimeException: Unable to resume activity {com.invelos.dvdprofiler/com.invelos.dvdprofiler.Interface.Connection.ActivityUpdateDatabase}: java.lang.NullPointerException at android.app.ActivityThread.java:2918)

I'm running 4.3.1 android via CyanogenMod if this means anything..
The phone is a Samsung Galaxy S2.

Ideally i'd just like to sync to the web so I can index my DVD collection before I put the boxes into storage. I can't find a workaround or a reason for the fault, I've tried clearing the data for the app and uninstalling > reinstalling, the problem persisted.

I tried to post in the Android Tech forum but its locked unless you own the PC version, I have no plans to purchase this (at this point) as clearly the main application I need isn't working.

Can anyone assist or point me to somewhere I can go to report this directly to the developers please?

Thanks
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
Posted:
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This may happen because your online collection is empty.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar Contributorbbbbb
on steroids
Registered: March 14, 2007
Posts: 5,734
Posted:
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Quoting Stenhouse:
Quote:
I'm running 4.3.1 android via CyanogenMod if this means anything.

Doesn't.
Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect]
Stenhouse
Registered: January 7, 2014
Posts: 2
Posted:
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Quoting Lewis_Prothero:
Quote:
This may happen because your online collection is empty.


Thank you, that did the trick, I didn't realise it was free or that an online collection was needed.

It made sense to create it local to the phone and have it sync up - creating the DB - I am unsure why this isn't part of the application.

At the very least, an error message rather than a system crash would be helpful.

Thanks again.
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