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Contact?
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DVD Profiler Unlimited RegistrantEarly Memphis
Registered: February 12, 2014
United States Posts: 57
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I sent an pre-purchase email (as Invelos, in 2014, has no phone contact  ) - with a promise of a "prompt response". Three days later - nothing. 
Is this an anomaly or the usual deal? It doesn't bode well for after-purchase tech help, but ... are they having weather issues or ...?
Anyone with experience, please advise .,. Memphis

P.S. my question had to do with being able to use a bar code scanner with the program.
DVD Profiler Unlimited RegistrantStar Contributortkinnen
Registered: May 9, 2008
United States Posts: 467
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I've always had fast responses from them so something may be up.

As far as bar code scanners go they work fine.

I use a WASP bar code scanner.  The current version of the one I use is:

http://www.newegg.com/Product/Product.aspx?Item=9SIA24G15S6923

Many users use  CueCat barcode scanner I believe which can be much cheaper then what I use.

The only thing you need to do is make sure it is programed to send the right format barcode to the keyboard buffer.  In the past I used mine for books/comics so had it set to read the UPC extensions for issue numbers (Common on periodicals, rare on DVDs/BDs) which caused some issues at first.
DVD Profiler Unlimited RegistrantEarly Memphis
Registered: February 12, 2014
United States Posts: 57
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Thanks for the response. Still nothing from Invelos, and I sent a second email!?!    I looked at that WASP > bad case of sticker shock. That Cat one was much cheaper, but a bit … cute? So, I started a new thread listing 3 scanners I'm currently considering ($25-$40). I know nothing about scanners, and I'm not sure if only newbies come to this forum, but maybe I'll get some help. Thanks again, pardner. 
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