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Ptouch Label and Barcode Print and Save with QL-720 Printer Win. 7 Ultimate
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DVD Profiler Unlimited Registrantlycaner
Registered: May 1, 2013
Switzerland Posts: 10
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Hi,

i have new Installed under Windows 7 DVD Profiler and the Pugin Ptouch Label and Barcode Print and Save.

Now, its not the Problem under Windows 8 or 8.1 ist the same Problem under Windows 7.
I have a new QL 720 Printer. So, now work the printer very good, but the Plugin works under windows 7 and the Printer 720's series not.

Have any one this Problem see ? Or can any one help me ?

Chris

PS: Sorry for my very bad English, its not my native Language, i'm write normaly in German.


DVD Profiler Unlimited RegistrantRobAGD
Registered: June 3, 2007
United States Posts: 706
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Lycaner - No worries on your English its a lot better than my German.

MediaDog should be able to get your sorted out but from a technical standpoint, I think you need a little help on your problem. There are a few people her from Germany that maybe able to help you with posting your technical issues so that Jim can get you squared away quicker.

See if DJ Doena can help you out, here is his profile -  http://www.invelos.com/UserProfile.aspx?Alias=DJ%20Doena

-Robert
DVD Profiler Unlimited RegistrantStar Contributorbbbbb
on steroids
Registered: March 14, 2007
Posts: 5,734
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Quoting lycaner:
Quote:
Sorry for my very bad English, its not my native Language, i'm write normaly in German.

A warm welcome to you, lycaner. I'm a past Professor of Poetry at the University of Oxford, just ask me if you have any questions about dialogic anglistics.
Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect]
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,463
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Quoting lycaner:
Quote:
Hi,

i have new Installed under Windows 7 DVD Profiler and the Pugin Ptouch Label and Barcode Print and Save.

Now, its not the Problem under Windows 8 or 8.1 ist the same Problem under Windows 7.
I have a new QL 720 Printer. So, now work the printer very good, but the Plugin works under windows 7 and the Printer 720's series not.

Have any one this Problem see ? Or can any one help me ?

Chris

PS: Sorry for my very bad English, its not my native Language, i'm write normaly in German.


Courtesy of Google translate:
Sie können in Deutsch sprechen, wenn Sie es wünschen.
Es gibt viele Leute hier, die für uns übersetzen kann.

And I understand just a little also. (I would have expected "auf Deutsch" not "in Deutsch" - is Google correct?)
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Desktop and Mobile Registrantmediadogg
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Registered: March 18, 2007
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The latest information I posted about the plugin is here.

But I think you said this not your problem. If there are no windows 7 drivers for the QL720, try running the printer using QL570 driver. Did I understand you?
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting mediadogg:
Quote:
Quoting lycaner:
Quote:
PS: Sorry for my very bad English, its not my native Language, i'm write normaly in German.


Courtesy of Google translate:
Sie können in Deutsch sprechen, wenn Sie es wünschen.
Es gibt viele Leute hier, die für uns übersetzen kann.


I would be one of them.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting mediadogg:
Quote:
Courtesy of Google translate:
Sie können in Deutsch sprechen, wenn Sie es wünschen.
[...]

And I understand just a little also. (I would have expected "auf Deutsch" not "in Deutsch" - is Google correct?)


Problem is the "Word-By-Word" translation, correct would be:
"Sie können Deutsch sprechen, wenn Sie es wünschen."
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited Registrantlycaner
Registered: May 1, 2013
Switzerland Posts: 10
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Hi to all,
Hallo an alle Forums besucher und die hier geschrieben haben.

Ich habe die alte Vorlage von LBX 5.0 zu LB 4.2 transferiert.
Nun klappt auch das leider nicht, es kommt ein fehler:

Der Typen Initialisierer für "PTouchLabel.PTouch" hat eine Ausnahme verursacht.

Woran könnte dieses Problem liegen ?

Thank You all helper and a good Day to you.

Chris

EDIT: alle correct writed.


 Last edited: by lycaner
DVD Profiler Desktop and Mobile Registrantmediadogg
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Registered: March 18, 2007
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For the translator, please ask: (feel free to embellish, based on your knowledge of how to diagnose plugin issues - thanks)

(1) Please also give details of Windows version, plugin version, Driver version.

(2) Exactly when does the error message happen?

(3) What results from reading the link I posted? Was the info understood? Did he try it?

(4) Is it possible to post a screen shot?
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
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Germany Posts: 6,744
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Quoting lycaner:
Quote:
Der Typen Initialisierer für "PTouchLabel.PTouch" hat eine Ausnahme verursacht.


The type initializers has caused an exception.

That usually happens when two parts of a program (two DLLs) don't match together. One DLL needs information from the other and when the program was created it was "built" against the other. And now one DLL is newer than the other (or different) and the required information is not where it's supposed to be.

Have you tried to properly de-install and re-install the plugin?


Hast du versucht, das Plugin sauber zu deinstallieren und dann wieder frisch zu installieren? Oder hast du da nur irgendwie die neue Version drüberkopiert?
Karsten
DVD Collectors Online

DVD Profiler Desktop and Mobile Registrantmediadogg
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Registered: March 18, 2007
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Thanks DJ. Good advice. He should use the unins000.exe file in the plugin folder, or use the Windows Programs Uninstall. Then re-install the plugin - do not change the default installation location.

Even if P-Touch editor 5.0 is used, perhaps "save as" the label in 4.2 format.

It is not clear to me when the message occurs, during DVDP load, or during use of the plugin (e.g. attempting to load the label, or after the load and attempt to print?)
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Unlimited RegistrantStar Contributorbbbbb
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Registered: March 14, 2007
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Quoting lycaner:
Quote:
Hallo an alole Forums besucher und die hier geschrieben haben.

Are you sorry for your bad German?
Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect]
DVD Profiler Unlimited Registrantlycaner
Registered: May 1, 2013
Switzerland Posts: 10
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Hi bbbbb,
sorry, i have fals writed "alle" a "o" is unfortunatly with added.

Hi all,

my Windows is a Ultimate Windows 7, configured as German.
Plugin i have is the Version 2.1
DVD Profiler is the latest be downloadable.

I have a 5.0 Version of the Label and under the Version of Label Editor 5.1 saved as 4.2 Label.

I have the Plugin "de-install" and new Installed in a other Directory ( D:\Programme\DVD Profiler\plugins\ )
and "de-install" and new Install in stadard Directory "C:\Program Files (x86)\DVD Profiler\plugins\PTouchLabel)

Image of failor screen:
IMAGE

Greatings

Chris


 Last edited: by lycaner
DVD Profiler Desktop and Mobile Registrantmediadogg
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Registered: March 18, 2007
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Thanks for the good information:

Did you remember to install the Brother b-Pac SDK on the new system? (you can install either the full SDK or just the Client).

I see now they make it clear which SDK you need for each editor version, OS version and label format. This was not clear in the past, and many people (including me) had problems.

Maybe that is the missing .DLL?
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited Registrantlycaner
Registered: May 1, 2013
Switzerland Posts: 10
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Hi Mediadogg,

yes, i have the latest downloadable Version of Client and SDK installed.
unfortunately after install plugin, but now is installed. but the problem is the same.

i will deinstall all, the SDK and the client and then install the SDK and then after the Plugin.
eventualy works then.


Chris


DVD Profiler Desktop and Mobile Registrantmediadogg
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Registered: March 18, 2007
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Actually, the order shouldn't matter, but go ahead and try that. The most important thing is that the correct version of SDK and label format is used. My software needs .LBL in 4.2 format.

Also, I still am curious about exactly when the message appears. Is it when DVDP is loading, or when you click the plugin menu, or when you load the label, or when you click "print"?
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
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