Hello,

I have DVD Profiler iOS on my iPhone 5, 6 and iPad Air. For Young Frankenstein 024543-880066 when I sync my collection online and download it to share across devices, for the iPhone 5 and iPad Air there is a fairly high quality picture of the front and back of the Blu Ray (same account, same UPC). But on my iPhone 6 I get a missing picture link. When I try to remove then re-add the Blu Ray (scanning the same UPC) I get a very low-resolution cover art with no back cover art.

Does anyone know why there would be a discrepancy from the HQ front and back on the iPhone 5 iPad Air, but low resolution front-only image on the iPhone 6 when I'm syncing to the exact same collection and using the exact same UPC?

Thanks!